15. Have You Been Named?

When you receive a scam email – or any form of scam correspondence – the people contacting you tend not to know your name. They will usually start with “Dear Sir/Madam”, “Dear Customer” or even with an incorrect spelling of your name or calling you by your surname rather than your first name.

Legitimate correspondence from services you have accounts with – or any organisation who should know who you are – will always address you by name.